Service Engineer – Microsoft Careers in Hyderabad

Website Microsoft

Job Description:

The Security Operations team is responsible for maintaining the secure state of our Microsoft Managed Desktop devices around the world. Our primary role is to respond to event detections, such as malware alerts, with expert analysis and drive response activities when an event becomes a security incident. Work on this team isn’t just about fixing one system, but mitigating risks at scale across a service ecosystem.
Microsoft Managed Desktop is a ground breaking, new service offering from Microsoft built on top of Microsoft 365 with our Windows, Office 365, Cloud management and security capabilities. At its core, Microsoft Managed Desktop helps generate an environment for creative and collaborative work, leverages modern always up to date devices, attracts and retains generational talent that will help IT focus on their overall digital transformation, and will allow organizations to stay current in a more simplistic and scalable manner.

Job Responsibilities:

  • Drive the security incident response process, including customer-facing engagements and communications
  • Willingness to work in a 24×7 shift environment
  • Hunt for emerging threats using the tools and data that we have, identifying and addressing risks before they are exploited
  • Ready to work in 24 x 7 operations
  • Lead analysis of event data to identify impact and assess the overall risk to a device, a customer environment, and/or the entire managed ecosystem
  • Quickly and accurately respond to detected events affecting our managed customers
  • This position will require you to work a rotational on-call schedule during holidays, evenings and weekends

Qualification & Experience:

  • Familiarity with device management via Microsoft Intune is highly desired
  • Knowledgeable about malware families, their capabilities, and other risks/techniques associated with host compromise
  • B.E. or B.Tech degree in Computer Science, Computer Engineering, Information Systems, or equivalent experience
  • Hands-on expertise using Microsoft Defender and Microsoft Defender Advanced Threat Protection for Windows 10 clients
  • CISSP certification preferred but not required, GCIH, GCED, or other SANS certifications are desirable
  • Excellent written and verbal English communication skills; a writing sample may be requested
  • Strong understanding of common attacks (Software, Network, and People), ability to determine the risk they pose to an environment and experience mitigating their impact
  • 5+ Years of Experience in the information security field, preferably in a response role with a focus on malware, event management and/or incident response
  • Prior experience working in a security operations center and familiarity with Microsoft’s security response process is a plus
  • 2+ Years of Experience working with external customers

Job Details:

Company: Microsoft

Vacancy Type: Full Time

Job Functions: Engineering

Job Location: Hyderabad, Telangana, IN

Application Deadline: N/A

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