Saturday , November 27 2021

Scb Jobs for ITOM Business Product Lead in Mumbai

Website Standard Chartered

Job Description:

To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Job Responsibilities:

  • Oversee the key data elements that are needed to onboard a service onto the data model, socialized across T&I and managed.
  • Work in close coordination with the Product lifecycle mgmt., IT Asset mgmt., Architecture teams to manage the CSDM / Service portfolio mgmt. / ITOM
  • Act as a SME for ServiceNow ITOM/ITBM product suite / CSDM and Discovery platforms
  • Analyse business requirements through process analysis, solution design and architecture and workflow analysis.
  • Liaise between business and technical chapters/CoE to ensure a mutual understanding of processes and application.
  • The role will manage the onboarding journey for the Service owners to CSDM including preparing templates, training the Service owners,

Job Requirements:

  • Demonstrated experience in gathering and transforming product requirements into an actionable product roadmap.
  • Experience working in and delivering product or services in an agile/lean environment
  • Technical aptitude to self-validate solution approaches, assess initial feasibility, and drive discussions with solution architects and design engineers
  • Excellent analytical skills, communication, collaboration skills
  • Familiar with agile working models, able to create user stories, prioritize backlogs, plan releases
  • Demonstrated experience in collaborating with multiple teams and facilitating brainstorming sessions to arrive at a solution
  • Comfortable working with ambiguity, resolve complex issues

Qualification & Experience:

  • 15+ years of IT industry experience with more than 5 years experience in designing/managing ServiceNow ITOM products including IT Asset mgmt, solutions and implementation

Job Details:

Company: Standard Chartered

Vacancy Type: Full Time

Job Location: Mumbai, Maharashtra, IN

Application Deadline: N/A