Website Vistara
Job Description:
Responsible and accountable to business for business operations and solutions in the area of Loyalty program.
Job Responsibilities:
- Liaise with IT vendors for solutions and incidents resolution
- Regular reporting to management
- Manage Business requirement, enhancements, projects and support for Loyalty Management System (LMS)
- Service Delivery management
- Product Setup (Admin) on Loyalty Management System
- Assist business users in managing Vistara’s Frequent Flyer Program ClubVistara
- Create and execute long term IT roadmap for LMS aligned to Business Roadmap
- Joint Strategic Initiatives with Business and IT partners
- Ensure smooth Commercial operations and compliance
- Quality Assurance for all the IT related deliveries for LMS
- Manage end to end LMS including digital
- Closely work with Loyalty business of the airline to ensure that business gets best of IT solutions and services
- Manage SLA with Vendors and Business
Job Requirements:
- Requirements Gathering
- Business Analysis
- Global Delivery
- Requirements Analysis
- Software Project Management
- Agile Methodologies
- MS Powerpoint
- Solution Architecture
- Amadeus PSS Knowledge
Qualification & Experience:
- Minimum 10 Years of experience in IT- Airline Industry with at least 5+ years of Airline loyalty experience
- MCA, MBA, BTech, MSc IT, BCA, BSc IT Degree or equivalent experience or appropriate certifications for Business Analyst or Product Owner
Job Details:
Company: Vistara
Vacancy Type: Full Time
Job Functions: Other
Job Location: Pune, Maharashtra, IN
Application Deadline: N/A
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